Faraday AI

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AI for telecom and mobile

The U.S. telecommunications industry is an increasingly competitive space, with smaller emerging companies driving down basic communication service revenues. Consumer needs and preferences are changing as well with cord-cutting expected to increase at a rate of 1.5% per year over the next decade. Meanwhile, broadband subscriptions are projected to increase by 8 million over the next decade, reaching 71 million by 2026. AI is the key to enabling a provider to remain competitive in such a dynamic and complex industry, by driving proactive vs. reactive marketing and sales practices.

  1. Acquire

    How do I find the prospects who have the highest propensity of becoming my next, best, high LTV customer? Predictive analytics can explain who is most likely to fit your network and stay with you in the long run.

  2. Convert

    Trying to make sense of your lead funnel? Want to give priority to your best opportunities? Faraday can bring sanity to inbound noise by bringing the most valuable prospects to the front of the line.

  3. Engage

    How do I know which of my existing customers would be the best fit for specific products, upgrades, and bundle packages? We'll use our leading indicators to identify those needs and help you find the best targets in your customer base.

  4. Retain

    How do I preemptively notify my revenue team when a customer is likely to move to another network? Let us help you identify the indicators to watch for.

  5. Revive

    How can I bring churned customers back into my network? Let us show you how you can reactivate these users.

The Faraday platform is core to our operations and has helped reduce costs and increase efficiency

Chief Commercial Officer, finance industry